What support includes
- Same-day answers from a team that knows your system
- Fixes, and small improvements as your business changes
- New users set up and trained
- Help at month-end and year-end close
- Backups and performance kept an eye on
- The yearly upgrade to the new Odoo version
Always on the latest Odoo
Odoo releases a new version every year. Many companies never take it: upgrading their custom work is costly, so they stay where they are and fall a little further behind every year, missing features, speed and security fixes.
We believe your system should always be current, so the yearly upgrade is included in maintenance. We test it on a copy of your database, port your custom modules, let your team check everything and switch you over. Today that means Odoo 20.
How it works
Support is a monthly maintenance fee, set by the size of your system and your team. Requests come in through one channel and are prioritised with you, and you get a regular recap of what was done and what is next. No surprises on the invoice.
Already on Odoo with another partner?
We also take over Odoo systems we did not build. We start with an audit: what is installed, what was customised, what is documented and what is not. Then we document it and support it like our own, upgrades included.
